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FAQ

Frequently Asked Questions

Can you cancel a black car service at the last minute?

You can change your reservation 24 hours beforehand for free, and we also guarantee free cancellation if you call 24 hours before your reservation. You can easily book online today at our NYC location for a black car service.

How much luggage can a black car service accommodate?

A luxury sedan can accommodate three passengers and three pieces of standard-size luggage. Our minivans can seat five and carry five pieces of luggage. Our SUVs can seat six and hold six pieces of luggage.

Who drives for black car services?

We put all our drivers through an extensive background check. We only want the best drivers working for us, and we're proud to say that's been the case since we started our service. Our drivers are always courteous, attentive, and accommodating.

Will a black car service provide car seats?

Yes, car seats are provided if these are requested at booking.

Do black car services do same-day reservations?

Yes, we do same-day reservations. We recommend booking at least two hours before you need our car service.